Terms and Conditions

 Website Terms and Conditions

Welcome to www.stichcart.com (the "Website"). This Website is a service operated by Stitch Cart, a company registered in the Kingdom of Saudi Arabia (KSA) under Commercial License No. 1009060244, located at Khurais Road, Riyadh, 14221.

By using this Website, you agree to be bound by these Terms and Conditions ("Terms"), which are governed by the laws of both the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia. Please read these Terms carefully before using our Website.

      1.      Definitions 

In these Terms:

  • "We," "us," and "our" refer to the Website operator, Stitch Cart, a licensee of Stich Kart Uniform LLC.
  • "You," "your," and "user" refer to the person or entity using the Website.
  • "Goods" means the products sold on this Website.
  • "Company" refers to Stich Kart Uniform LLC, the owner of the website, brand, and intellectual property.

2. Acceptance of Terms

By accessing or using this Website, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use this Website. We reserve the right to change these Terms at any time by posting updates on this page. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.

3. Intellectual Property

All intellectual property rights on this Website, including but not limited to the brand name "Stichcart," logos, designs, product images, software, and content, are the exclusive property of Stich Kart Uniform LLC, a company registered in the UAE.

  • You are granted a limited, non-exclusive license to access and use the Website for personal, non-commercial purposes only.
  • You are not permitted to copy, reproduce, modify, distribute, or create derivative works from any content on this Website without our express written consent.
  • Any claim or attempt to register or operate the "Stichcart" brand under another name or entity without our consent will be considered a breach of these Terms and will be pursued under applicable UAE and KSA laws.

4. User Account

To make a purchase, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account information, including your password.
  • Restricting access to your account.
  • All activities that occur under your account.

We are not responsible for any loss or damage resulting from your failure to protect your account details.

5. Purchases and Payment

  • Orders: Each order you place is an offer to purchase the Goods under these Terms. We reserve the right to accept or reject any order at our sole discretion. A contract is formed only when we confirm our acceptance of your order.
  • Pricing: All prices are listed in Saudi Riyals (SAR) and are inclusive of any applicable Value Added Tax (VAT). We reserve the right to change prices at any time before delivery.
  • Payment: We accept most major debit and credit cards. All online payments are processed through third-party merchant service providers. You are responsible for reviewing their terms and conditions before completing a transaction.
  • Refunds: All refunds will be made to your original payment method. The refund process may take up to 4 weeks to be completed, and we are not responsible for any charges or deductions by your bank or payment provider due to currency exchange rate differences.

6. Delivery and Shipping

  • We will deliver the Goods to the address you provide when you place your order. We will make reasonable efforts to deliver within the estimated time frame, but we are not liable for any delays.
  • Delivery dates are estimates and not a contractual guarantee.
  • You must be available to accept delivery. If you fail to take delivery, we reserve the right to recover any losses incurred.

7. Website Usage

  • You must be at least 18 years old to use this Website or make a purchase.
  • You agree not to use this Website for any commercial purposes or for any illegal, fraudulent, or unethical activities.
  • You agree that any information you submit to us does not infringe upon the rights of any third party.

8. Disclaimer of Warranty

This Website and all its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits, business interruption, or loss of data, arising from your use of, or inability to use, this Website. In no event shall our total liability to you for any and all claims exceed the price of the Goods to which the claim relates.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. While we are committed to complying with all consumer protection and e-commerce laws of the Kingdom of Saudi Arabia, any and all disputes arising out of these Terms shall be referred to and finally resolved by arbitration in the Dubai International Arbitration Centre (DIAC). The language of the arbitration shall be English.

11. Indemnity

You agree to indemnify and hold the Company, its affiliates, officers, agents, and employees harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Website, your breach of these Terms, or your violation of any law or third-party rights.

12. Severability

If any part of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

13. Contact Us

For any questions or concerns regarding these Terms, please contact us at customercare@stichcart.com.